YOUR ACCOUNT

Request account deletion

True Anchor support handles account deletion after verifying ownership. Opening an email draft does not send a request or delete anything.

1. Send your request

Email connect@trueanchor.us from the address you use to sign in to RÛTE. If you cannot access that address, explain that in your message so support can discuss verification. Never send your password, sign-in code or payment details.

Open email draft

Review and send the email in your mail app. If no mail app opens, copy the text below into your email service.

Request template — select and copy

Hello RÛTE support,

Please delete my RÛTE account and associated account data.
Account email: [enter the email used to sign in]
Optional account ID: [if known]

Please let me know how to verify ownership and confirm when deletion is complete.

2. Verify ownership with support

Support will verify the account before processing the request. An account ID alone is not proof of ownership. Save any exports you want to keep before deletion; account deletion cannot be undone.

3. What deletion covers

The account deletion process removes your sign-in account and its cloud-saved routes, saved places, vehicle setups and checklist libraries. It also removes your road-report submissions, their matching shared reports, your report flags and your report rate-limit record.

Other users’ reports and flags remain; moderator account references are cleared where applicable. Personal information mentioned in free-text notes may need separate review—tell support if this applies.

Copies on your devices, downloads, printed copies, provider logs and backups are not automatically erased by this process. Logs, backups and legally required records may follow separate retention periods. Clearing browser data or uninstalling the app does not delete your cloud account.

Support will confirm the outcome. This page does not track requests or confirm that a request has been received.